Name: John Lee Group Ltd.
Address: 167-169, Great Portland Street, 5th Floor, London, W1W 5PF.
Phone Number: +44 (0) 2032899268
E-mail: [email protected]
We may collect and use the following personal information about you:
This personal information is required to provide services to you. If you do not provide personal information we ask for, it may delay or prevent us from providing services to you.
We collect most of this personal information directly from you—in person, by telephone, text or email and/or via our website. Please refer to our website privacy policy for further information in respect of any data you input via our website.
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Under the General Data Protection Regulation, we can only use your personal information if we have a proper reason for doing so, e.g.:
A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.
The table below explains what we use (process) your personal information for and our reasons for doing so:
| What we use your personal information for | Our reasons |
|---|---|
| To provide services to you | For the performance of our contract with you or to take steps at your request before entering into a contract |
| Gathering and providing information required by or relating to audits, enquiries or investigations by regulatory bodies | To comply with our legal and regulatory obligations |
| Ensuring business policies are adhered to, e.g., policies covering security and internet use | For our legitimate interests or those of a third party, i.e., to make sure we are following our own internal procedures so we can deliver the best service to you |
| Operational reasons, such as improving efficiency, training and quality control | For our legitimate interests or those of a third party, i.e., to be as efficient as we can so we can deliver the best service for you at the best price |
| Ensuring the confidentiality of commercially sensitive information | For our legitimate interests or those of a third party, i.e., to protect trade secrets and other commercially valuable information. To comply with our legal and regulatory obligations |
| Updating and enhancing customer records | For the performance of our contract with you or to take steps at your request before entering into a contract. To comply with our legal and regulatory obligations. For our legitimate interests or those of a third party, e.g., making sure that we can keep in touch with our customers about existing events |
| Statutory returns | To comply with our legal and regulatory obligations |
| Ensuring safe working practices, staff administration and assessments | To comply with our legal and regulatory obligations For our legitimate interests or those of a third party, e.g., to make sure we are following our own internal procedures and working efficiently so we can deliver the best service to you |
We also receive personal information indirectly, from the following sources in the following scenarios, and by submitting your details to them, you agree to receive communications and marketing materials from us:
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
Your information is securely stored in our CRM, Infusionsoft by Keap.
We keep your full name, phone number email and email address for 2 years. We will then dispose your information by deleting them off the CRM.
Under data protection law, you have rights including:
You have the right to ask us for copies of your personal information.
You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
You have the right to ask us to erase your personal information in certain circumstances.
You have the right to ask us to restrict the processing of your personal information in certain circumstances.
You have the right to object to the processing of your personal information in certain circumstances.
You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at [email protected], +44 (0) 2032899268 and or 167-169, Great Portland Street, 5th Floor, London, W1W 5PF if you wish to make a request.
If you have any concern about our use of your personal information, you can make a complaint to us at [email protected], +44 (0) 2032899268 and or 167-169 Great Portland Street, 5th Floor, London, W1W 5PF
©2026 John Lee Group. All rights reserved.